Updated April 2022
Just like your housing and financial goals, EPiC Mortgage Consultants is committed to handling your confidential information with the utmost professionalism. Our team is dedicated to protecting the privacy and accuracy of confidential information to the extent possible, subject to provisions of state and federal law. Other than as required by laws that guarantee public access to certain types of information, or in response to subpoenas or other legal instruments that authorize access, personal information is not actively shared. In particular, we do not re-distribute or sell personal information collected on our web servers.
Information We Collect
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; phone number; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications).
To provide the best for your mortgage needs, we will request information such as:
Social Security Number
Credit History and Debt
Home Address History
Income and Tax History
Credit/Debt Card Information
How Do We Collect?
When you submit a request form on our website, as part of the process, we collect personal information you give us such as your name, email address, and phone number. Your personal information will be used for the specific reasons stated above only.
During the pre-approval and escrow process, we will request information via phone or secure form submission.
Why Do We Collect This Information?
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How We Use Collected Information
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
In addition, we will store all sensitive information in our MeridianLink Mortgage SaaS Cloud-Based Mortgage Origination System (Formally known as LendingQB). Me
ridianLink Mortgage SaaS Cloud-Based Mortgage Origination System
How Do We Communicate with Visitors?
We may contact you to notify you regarding your loan or pre-approval, to resolve a dispute, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email or telephone.
Cookies and Tracking Tools
MyEpicmtg.com may set and access cookies on your computer. We may also set and access device identifiers which may include your IP address, user agent information, and device-provided identifiers.
MyEpicmtg.com uses webforms forms on this site. These forms require users to give contact information such as first and last name, phone number, and email address. Contact information from the registration form is used only to send material relating to the purpose for which it was collected and will not be sold to another party.
How to Withdraw
If you don’t want us to process your data anymore, please contact us at firstname.lastname@example.org
Distribution of collected information
MyEpicmtg.com will not disclose, without your consent, personal information collected about you, except for certain explicit circumstances in which disclosure is required by law.
MyEpicmtg.com will not distribute or sell personal information to third-party organizations.
Privacy Statement Revisions
This Privacy Statement was last revised on April 19, 2022. We may change this Privacy Statement at any time and for any reason. We encourage you to review this Privacy Statement each time you visit the web site.
If we make a significant change to our Privacy Statement, we will post a notice on the homepage of our web site for a period of time after the change is made.
Responsibility for External Sites
This website may contain links to other web sites. Some of those web sites may be operated by third parties. We provide the links for your convenience, but we do not review, control, or monitor the privacy practices of web sites operated by others.
We are not responsible for the performance of web sites operated by third parties or for your business dealings with them. Therefore, whenever you leave this web site we recommend that you review each web site's privacy practices and make your own conclusions regarding the adequacy of these practices.
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at email@example.com